Open a New Wide Bay Australia Account

What do you want to do?

Open a new Wide Bay Australia account
for personal use »
Open a new Wide Bay Australia account
for a business/organisation »
Close my existing account at another financial institution »

Open a new Wide Bay Australia account for personal use.

Step 1 - Complete and sign an Individual Client form (PDF, 49KB) for each individual Signatory or Authority to Access. (This form is not required if you are already a Signatory/Authority to Access on an existing Wide Bay Australia account).

Step 2 - Provide Wide Bay Australia with evidence of the identity of each Signatory/Authority to Access (as required by the Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Act 2006). (Identification is not required if you are a Signatory/Authority to Access on an existing Wide Bay Australia account and you have previously provided identification).

Your identity can be verified by you providing your relevant identity documents in person at any Wide Bay Australia branch. Examples of acceptable identification documents are outlined on the Identification Requirements under the Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Act 2006 (PDF, 35KB). If you are sending your application by mail and you are unable to visit one of our branches, you will be required to lodge at your nearest Australia Post outlet, an Australia Post – Identity Verification Form (PDF, 155KB) along with your original and current identification documents as detailed on this form.

Step 3 - Complete an Account Application (PDF, 33KB) and have it signed by each individual Signatory or Authority to Access and return along with a cheque/money order for the minimum opening balance or a completed and signed Direct Debit Request (DDR) Form (PDF, 45KB) (in which case we will debit the amount from another financial institution account).

Step 4 - Once complete please return forms to your nearest Wide Bay Australia branch; or post to: Reply Paid 1063, Bundaberg QLD 4670; or alternatively, fax through to (07) 4152 3499.

Please allow 3 working days from receipt by wide Bay Australia for processing.

Open a new Wide Bay Australia account for a business/organisation.

Step 2 - Complete a Business Client form (PDF, 38KB). The Business Client form needs to be signed by each director or authorised officer of the business/organisation. (This form is not required if the business/organisation has an existing Wide Bay Australia account).

Step 3 - Provide Wide Bay Australia with evidence of the identity of each Signatory/Authority to Access (as required by the Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Act 2006). (Identification is not required if you are a Signatory/Authority to Access on an existing Wide Bay Australia account and you have previously provided identification).

Step 4 – In addition to Signatories/Authorities to Access providing their own identification businesses/organisations are required to provide documentation as outlined on the Identification Requirements under the Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) Act 2006 (PDF, 35KB).

Step 5 - Complete an Account Application (PDF, 33KB) and have it signed by each individual Signatory or Authority to Access and return along with a cheque/money order for the minimum opening balance or a completed and signed Direct Debit Request (DDR) Form (PDF, 45KB) (in which case we will debit the amount from another financial institution account).

Step 6 - Once complete please return forms to your nearest Wide Bay Australia branch; or post to: Reply Paid 1063, Bundaberg QLD 4670; or alternatively, fax through to (07) 4152 3499.

Please allow 3 working days from receipt by wide Bay Australia for processing.

Note: Wide Bay Australia will also require an ASIC Company Search to be performed prior to opening company accounts. A fee will apply for this service and will be debited to the new account.

Close my existing account at another financial institution

Normally you would contact the financial institution direct and ask them to close your account. However we can attempt to do this on your behalf.

Complete and sign an Authority to Close Account (PDF, 33KB). All signatories on the account at the other financial institution should sign.

Once complete please return form to your nearest Wide Bay Australia branch; or post to: Reply Paid 1063, Bundaberg QLD 4670; or alternatively, fax through to (07) 4152 3499.

Please allow 3 working days from receipt by Wide Bay Australia for processing.

Upon receipt from you, we will deliver the form to the other financial institution on your behalf.