Insurance Claims & Existing Cover Changes
For your convenience, our insurance providers offer a phone service for all claims, enquiries
and changes on your existing insurance policy. We have also provided details on how to make a personal
injury claim against a CTP insurer.
For a quote for new or additional insurance protection—find
the insurance you need!
Home Building, Home Contents, Landlord,
Motor Vehicle, Caravan & Trailer Insurance:
Submit your home or motor claim to Allianz online
Alternatively (and for claims on other policies) phone Allianz on 1300 139 418
- For claims PRESS 1
(hours of operation - Monday to Friday 8:00am to 5:30pm EST)
- For home enquiries PRESS 2
(hours of operation - Monday to Friday 8:00am to 9:00pm EST)
- For motor enquiries PRESS
3
(hours of operation - Monday to Friday 8:00am to 9:00pm EST)
- For other enquiries PRESS 5
(hours of operation - Monday to Friday 8:00am to 9:00pm EST)
After Hours Claims – 131 000
Compulsory Third Party (CTP)
To contact Allianz CTP claims staff call 1300 555 030. For personal
injury claims against another CTP insurer, or for more information about CTP
Claims, please visit the relevant State/Territory authority below.
Pleasure Craft (Boat) Insurance
Phone Club Marine on 1300 002 582
(hours of operation - Monday to Friday 8.30am to 5:00pm EST)
- For claims PRESS 3
- For enquiries and changes to your existing cover PRESS 5
Travel Insurance
Contact Allianz Global Assistance for
claims
or 24 x 7 Emergency
Travel and Medical Assistance
Phone the Allianz Business Insurance Service Centre on 1300 301 675
(hours of operation - Monday to Friday 8.30am to 5:00pm EST)
- For claims PRESS 1
- For enquiries and changes to your existing cover PRESS 3
Mortgage Repayment Insurance (MRI)
Phone Allianz on
1300 362 108
(hours of operation – Monday to Friday 8.30am to
5:00pm)
- For claims PRESS 1
- For enquiries and changes to your existing cover PRESS
3
Life Insurance
Phone Aviva on 1300 428 482 for claims, enquiries and changes to your existing Widecover LIFE cover
(hours of operation – Monday to Friday 8.30am to 6.00pm EST)
- If you know your policy number PRESS 1
- If you are not sure of your policy number PRESS 2
