'smartlink' Internet Banking 'smartlink' Internet Banking Security On-Line Banking Security SMS Secure for Mobile users

Internet Banking SMS Secure

Wide Bay Australia 'smartlink' Internet Banking and Mobile Banking customers can protect the funds in their Wide Bay Australia account by applying for Internet Banking SMS Secure.

This free service provides customers with the reassurance that funds in their Wide Bay Australia account are not being transferred to a new third party payee without their knowledge.

It is compulsory for both ‘smartlink’ Internet & Mobile Banking customers, who exceed Wide Bay Australia’s specified third party daily transfer limit, to adopt Internet Banking SMS Secure.

Customers whose third party daily transfer limit is below this specified amount may continue to initiate new third party payments - but without the added security of Internet Banking SMS Secure. These customers may wish to register for Internet Banking SMS Secure to ensure added security.

Once registered for Internet Banking SMS Secure, customers will then be sent an SMS Secure code as a text message to their nominated mobile phone whenever:

• funds are requested to be transferred to a new third party payee*;
• if “Add to Payee List” box on the Internet Banking payment page is ticked; or
• if the BSB or Account Number of an existing payee that has previously been authorised for SMS Payment Security is edited.

Once a payee has been authenticated by SMS Secure, any subsequent payments to the same payee will not have to be authenticated using SMS Secure again.

Find out more about Internet Banking SMS Secure for Mobile Banking users.

Apply now for Internet Banking SMS Secure.

Find out more about Online Banking Security

*Please note transfers between your own Wide Bay Australia accounts, payments arranged at our branches and BPAY® payments do not initiate SMS Secure messages.