Internet Banking SMS Secure for 'smartlink' Mobile Banking Users

Wide Bay Australia 'smartlink' Internet Banking customers can protect the funds in their Wide Bay Australia account through Internet Banking SMS Secure.

This free service can also provide Wide Bay Australia’s ‘'smartlink' Mobile Banking customers with the reassurance that funds in their Wide Bay Australia account are not being transferred to a new third party payee without their knowledge.

It is compulsory for ‘smartlink’ Mobile Banking customers, who exceed Wide Bay Australia’s specified third party daily transfer limit, to adopt Internet Banking SMS Secure.

‘smartlink’ Mobile Banking customers whose third party daily transfer limit is below this specified amount may continue to initiate new third party payments using ‘smartlink’ Mobile Banking - but without the added security of Internet Banking SMS Secure. These customers may wish to register for Internet Banking SMS Secure to ensure added security.

Once registered for Internet Banking SMS Secure, Mobile Banking customers will need to set up new third party payments using ‘smartlink’ Internet Banking.

They will then be sent an SMS Secure code as a text message to their nominated mobile phone whenever:

funds are requested to be transferred to a new third party payee*;
if “Add to Payee List” box on the Internet Banking payment page is ticked; or
if the BSB or Account Number of an existing payee that has previously been authorised for SMS Payment Security is edited.

Once a payee has been authenticated by Internet Banking SMS Secure, any subsequent payments to the same payee will not have to be authenticated using SMS Secure again.

Find out more about or apply for Internet Banking SMS Secure.

*Please note transfers between your own Wide Bay Australia accounts, payments arranged at our branches and BPAY® payments do not initiate SMS Secure messages.