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‘smartlink’ Internet Banking

"I'm very comfortable with it"

24/7 control of your money from the peace and comfort of your home or office...Smartlink Internet Banking

'smartlink' Internet Banking means you have the flexibility to conduct your banking using your home, office or portable PC whenever it suits you. If you have a mobile phone device with internet access you may also wish to access 'smartlink' Mobile Banking.

For your everyday banking, business banking, savings & investment, line of credit access or business overdraft access accounts use ‘smartlink’ Internet Banking to:

  • Check your account balance
  • View and print your account transactions and details
  • Make free BPAY® payments*
  • Register and receive bills electronically from participating billers via BPAY View®
  • Transfer funds between your Wide Bay accounts*
  • Make payments* to other Wide Bay accounts under the same client number (or another client number**) - on a one-off or  regular basis
  • Make payments to accounts at other financial institutions - on a one–off or regular basis** Find out more about Internet Banking SMS Secure
  • View your periodical and pending payments
  • Set up new or delete*** pending payments
  • Change your smartlink Internet Banking Access Code
  • Send secure emails to us for various requests, eg to modify or delete pending payments  to your loan account from other Wide Bay Australia accounts; amend  ‘smartlink’ internet banking daily transfer limit; the reordering of a cheque book or to place a stop on a personal cheque etc
  • Arrange a Batch Pay facility for a number of payments to be made to other Wide Bay accounts or accounts at other financial institutions (eg employee pays)
  • Import payroll (or other credit) files and process through the Batch Pay facility
  • Export account transactions from transaction listings to other financial packages - including Money, Quicken and MYOB

For your home loan or business loan use 'smartlink' to:

  • Check your loan account balance
  • View your loan account transactions and details (including, if applicable, any monthly benefit from a Mortgage Muncher)
  • Make payments to your loan account on a one-off or regular basis from other accounts* held under the same client number (or another client number**)
  • Check loan interest charged for the current and previous financial year
  • Change your ‘smartlink’ Internet Banking Access Code
  • Send secure emails to us for various requests (some instructions may need to be received in writing with signatures)
  • Export loan account transactions from transaction listings to other financial packages - including Money, Quicken and MYOB

*Subject to restrictions on individual account type and cleared funds being available. **Subject to a daily transfer limit set by you. ***Except for payments directed to loan accounts.
® Registered to BPAY Pty Ltd (ABN 69 079 137 518)
Wide Bay Australia Ltd ABN 40 087 652 060 (AFS Licence No: 239686) is the issuer of this non-cash payment facility/s and the accounts on which it may be used. To decide if they are appropriate for you please carefully read the booklet 'Your Guide to Wide Bay Australia's Accounts and Banking Services' (PDF, 1.19MB) and Notice of Changes to Wide Bay Australia loan and deposit account Terms & Conditions (PDF, 52KB)